RMAL Reservation & Cancellation Policies

Reservations

• Full payment is due upon reservation
• Check in 2:00 pm/Checkout Time is 10:00 am
• Early drop off and/or late pickup for gear can be accommodated, but please notify us by email ahead of time that you or your group would like to arrange this

Cancellation Policy

For Whole Lodge Bookings, any changes or cancellations in bookings/reservations must be made 60 days in advance of arrival date. Cancellations prior to 60 days of the arrival date will will be given a 90% credit for future lodge reservations. An 80% credit towards future lodge stays will be given for cancellations made less than 60 days from arrival. Future Stay Credits cannot be offered within 30 days of your Whole Lodge Booking. NO REFUNDS.

For Individual Private Room and Loft Space Bookings, any changes or cancellations in bookings/reservations must be made 30 days in advance of arrival date. Cancellations prior to 30 days of the arrival date will be given a 90% credit for future lodge reservations. An 80% credit towards future lodge stays will be given for cancellations made less than 30 days from arrival. Future Stay Credits cannot be offered within 14 days of your lodge stay. NO REFUNDS.

Groups deciding not to come when avalanche danger rating is High or Extreme as forecast by the Colorado Avalanche Information Center, or if Red Mountain Pass is closed, will be given full credit to be used within 12 months.

Our winter guests need to remember that Ouray County is snow country and snowstorms may be expected at any time. Snow tires or chains may be required to travel the high country roads. The roads over the passes are kept open by the Colorado Highway Department. Sometimes the passes are closed for avalanche mitigation.

Food

Please inform RMAL of any food requests prior to your stay. Certain requests (vegan) may require additional fees ($40 per person vegan meal upgrade).

Alcohol

Because RMAL is a licensed tavern in the state of Colorado, any personal alcohol is not permitted at the lodge.

Children

In the winter we do not allow children under 7 years old. Children between 7-11 with parents will need to book a private room and not left unaccompanied. We make exceptions in the off season and special circumstances. Please contact us personally regarding your request.

Pets

Dogs are allowed at the Red Mountain Alpine Lodge for an additional fee ($55 per dog). Please add that option to your booking if you would like to bring your dog.

Lodge Etiquette

• Leave boots and wet gear in designated drying areas
• Please keep personal gear out of the living room/dining area
• Please keep ski, poles and snowboards in designated areas outside
• Quiet hours from 10:30 pm-6:00am
• For health and safety of our guests, the RMAL is a non-smoking lodge